Privacy Policy
Effective September 19, 2026. Applies to epllm.com and the EPLLM product.
EPLLM is operated by Structural Consensus. This page explains what information we collect when you use this site, why we collect it, and the choices you have. We keep it short on purpose. If something here is unclear, write to [email protected].
What we collect
- Account information. When you sign in with Google we receive your name, email address, profile picture and a Google account identifier. When you sign in with an email and password we receive your email address. Sign-in is handled by Google Firebase Authentication; we never see or store your Google password.
- Profile and access. Your plan or tier, your membership status, and answers you choose to give in sign-up or intake forms.
- Email subscriptions. If you join a mailing list we store your email address, whether you confirmed it, and the network address the request came from, so we can prevent abuse.
- Usage information. Pages you open and actions you take on the site, the time, and general browser and device information. We use our own analytics for this. We do not use advertising trackers and we do not sell advertising.
- Content you submit. Files, text or questions you send to a tool or an AI feature are processed to produce your result. We record usage details such as the time, the feature used and the amount of processing, so we can measure and bill usage fairly.
- Payments. If you buy a plan, payment is handled by Stripe. We receive a record of the purchase and a customer reference. We never receive or store your full card number.
- Messages. Email you send to [email protected] or [email protected], so that we can answer it.
How we use it
- To sign you in and keep your account secure.
- To provide the product, including the features your plan includes.
- To answer support requests, with your account details at hand so the answer is quick.
- To send email you asked for. Every list email has an unsubscribe link.
- To understand which parts of the site work and which do not, and to fix problems.
- To prevent abuse and meet legal obligations.
Who processes it for us
We do not sell your personal information. We share it only with services that run the product for us, under their own security and privacy commitments:
- Google (Firebase Authentication, Google Cloud) for sign-in and account storage.
- Cloudflare for network security, content delivery and email forwarding.
- Stripe for payments.
- An email delivery provider for messages we send you.
- AI model providers, when a feature needs a model we do not run ourselves. Where we can, requests run on our own servers.
We may disclose information if the law requires it, or to protect the rights and safety of our users and the service.
Accounts are per product
Structural Consensus runs several products. Your account on EPLLM belongs to EPLLM. Signing up here does not create an account on another product, and we do not combine profiles across products.
How long we keep it
We keep account information while your account is open. When you ask us to delete your account we delete or anonymize your personal information within 30 days, except records we must keep for tax, accounting or legal reasons. Usage records are kept in aggregate form.
Your choices
- See, correct or export the information we hold about you.
- Delete your account.
- Unsubscribe from any mailing list at any time.
- Remove this site's access to your Google account at myaccount.google.com/permissions.
To make any of these requests, write to [email protected] from the email address on your account. Depending on where you live you may have additional rights under local law, including the right to complain to a data protection authority.
Cookies
We use a small number of first-party cookies and local storage entries that are needed to keep you signed in and to remember your preferences. We do not use third-party advertising cookies.
Security
Traffic to this site is encrypted. Access to account data is limited to what is needed to run and support the product. No system is perfectly secure; if we learn of a breach affecting your information we will tell you.
Children
EPLLM is not directed to children under 13 and we do not knowingly collect their personal information.
Changes
If we change this policy we will update the date at the top. If a change is significant we will tell account holders by email.
Structural Consensus · [email protected] · [email protected]